FAQ
Quick answers to our customers’ most common questions
How long does delivery take?
2 to 5 business days depending on the governorate; Cairo and Giza within 48 hours.
Is cash on delivery available?
Yes, in most governorates, with a small collection fee shown before you confirm the order.
How do I register as a wholesale trader?
Register from the wholesale page and upload your commercial register and tax card; your account is approved within 24 hours.
Are the products genuine and safe for children?
All our products are genuine and meet safety standards, and each one shows its suitable age group.
Can the order be gift wrapped?
Yes, choose gift wrapping at checkout and add your message; prices can be hidden from the invoice.